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FAQs

Frequently Asked Questions

Common Questions
What is Patient Mode?
Ultra-simple one-tap voice-first actions designed for dignity and independence. Perfect for loved ones who want to stay independent.

Large buttons, spoken guidance, and simple steps let patients confidently handle safety check ins, medication reminders, daily routines, and nutrition planning with minimal assistance so they feel capable and in control every day.
What is Caregiver Mode?
Powerful real-time oversight plus creation and management tools that give families complete peace of mind.

Caregivers get intuitive dashboards for medications, safety, messaging, calendar, tasks, notes, and nutrition so they can coordinate care, track progress, and stay connected while respecting the patient's independence and dignity.
Is Patient Mode free?
Yes, Patient Mode is always completely free for the person living with Alzheimer's or dementia.

No subscriptions, no hidden fees, simply download the app and start using the ultra-simple voice-first tools that support daily independence and safety right away.
Is Caregiver Mode free?
Yes, Caregiver Mode is free to use so every family can start right away without any cost or commitment.

You get full access to the basic tools that keep your loved one safe, on track with medications, and connected with family.

Select features are available only with a Premium account. These extra tools give caregivers even greater real-time oversight, detailed reports, and coordination options so you can have complete peace of mind while still respecting your loved one's independence and dignity.

Caregiver Mode Premium accounts include a 14 Day Free Trial with any paid subscription:
  • Monthly: $4.99
  • Annual: $49.99
  • Lifetime: $99.99 (one-time. forever.)
Are credit cards required?
No. Credit cards are not required for Patient Mode, or the extensive suite of free features offered in Caregiver Mode.

Caregivers have full usage of all premium features during our 14 Day Free Trial with any paid subscription.

If you choose to keep the premium features, you can upgrade to a subscription at any time.

If you choose not to upgrade, or if you want to downgrade to the free account; you will forever have access to all free features available today, and new ones in the future.

Regardless of having a free or premium account, RememberTogether's top priority is providing you with powerful tools that support the ones you love and bring peace of mind.
How do Safety Check Ins work?
Patients simply tap the large one-tap Safe button and hear a calm voice prompt while the app automatically shares location with family.

Caregivers see real-time maps, receive instant alerts, view detailed Log history, and explore the Historical Map with filtered pins and status details so everyone knows help is always nearby.
How do Medication Reminders work?
Patients receive gentle voice alerts at the exact scheduled dose time along with a live countdown shown in large, easy-to-read text. They simply tap once to mark the dose as taken or snooze, no menus or complicated steps required.

Caregivers set the exact dose times when creating medications and see real-time adherence cards, today’s progress, 7-day averages, and detailed TAKEN or MISSED history reports so they always know their loved one is on track without constant checking.
Is my data private?
Yes. We use minimal data collection, end-to-end encryption where possible, Firebase HIPAA-level security standards, and strict row-level security rules based on your unique familyId.

Your information stays protected and private so you can focus on support, rather than worry.
How do I get started?
Download the free app from the App Store or Google Play, sign in with a simple one-time process, invite your family members through the app, and start connecting in minutes.

The app guides you gently every step of the way so you feel supported from the very first tap.
Does it work offline?
Many core features work offline, and automatically sync when your device connects online again.

Safety check ins, medication reminders, voice messages, and daily routines continue seamlessly even without internet so patients stay independent and caregivers stay informed no matter the connection.
What if I'm not tech-savvy?
RememberTogether is specifically designed for those who are not tech-savvy.

Built with real families in mind, so everyone can easily and confidently support their loved ones, without the guilty burden of asking that certain-someone in your family all those technologically advanced questions.

Our team is always here to help every step of the way, check the Support page if you ever have questions or need to get in contact.

To make it simple:
Have you ever used your phone's email app?
Have you ever used your phone's calendar app?
Have you ever used your phone's text messaging app?

If you answered yes to one or more of those questions, you are tech-savvy enough to use the RememberTogether app.
Who should use RememberTogether?
Built and designed, with love, from first-hand experience
For families, friends, and anyone supporting loved ones living with Alzheimer's or dementia, to reduce stress, create togetherness, and live a happier and healthier life.

The RememberTogether app helps patients maintain dignity and independence with tools they can use on their own, as well providing caregivers and family members the real-time information and oversight need to feel confident and connected.

Patients
Benefit from large-button one-tap actions and spoken guidance for safety check-ins that automatically let family know they are safe, medication reminders with exact times and simple taken buttons, voice-guided daily routines that build confidence, and brain-boosting meal suggestions that support health without complexity.

Caregivers
Gain powerful yet easy dashboards that show medication adherence, safety check-in history, location if needed, and family coordination features like shared calendars and notes all in one place so they can support their loved one effectively while respecting independence.

Family and friends
Stay involved through threaded voice and text messaging that feels natural and low-pressure, helping everyone feel part of the care circle without overwhelming anyone.
More Powerful Tools Coming Soon

The toolkit keeps growing

Patient and Caregiver features will continue to be added based on your feedback to help connect families with loved ones living with Alzheimer's or dementia.

New empowering tools will bring even greater simplicity for patients and lasting peace of mind for caregivers and families.

Download the App Now

14 Day Free Trial with any paid subscription.

Available on the Apple App Store or Google Play Store.
Always Free. No credit card required.
Premium features available with paid subscription.

Download on the App Store Get it on Google Play